Tag Archives: PLYMOUTH

Top rated, Best Hospitals in Massachusetts ( Patients’ Hospital Experiences- 2010- 2011)

Survey of Patients’ Hospital Experiences:  HCAHPS (Hospital Consumer Assessment of Healthcare Providers and Systems) is a national survey that asks patients about their experiences during a recent hospital stay.
Survey of Patients’ Hospital Experiences
Resource: Hospital Compare, Medicare, 2011 May
http://usa-hospitals.com      Ranking  Criteria and Order
1. Number of completed Surveys  -3 levels ( Below 100 , between 100 and 299 & above 300)
2. Patients who reported YES they would definitely recommend the hospital.
3. Patients who gave their hospital a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest).
4. Percent of patients at each hospital who reported that YES they were given information about what to do during recovery.
5. Percent of patients who reported that the area around their room was “Always” quiet at night.
6. Percent of patients who reported that their room and bathroom were “Always” clean.
7. Percent of patients who reported that staff “Always” explained about medicines before giving it to them.
8. Percent of patients who reported that their pain was “Always” well controlled.
9. Percent of patients who reported that they “Always” received help as soon as they wanted.
10. Percent of patients who reported that their doctors “Always” communicated well.
11. Percent of patients who reported that their nurses “Always” communicated well.
Patient Survey Responses
Sl Hospital Name , Hospital Address,  Phone Number & Provider ID 11 10 9 8 7 6 5 4 3 2 1 Survey Response Rate
1 NEW ENGLAND BAPTIST HOSPITAL,
125 PARKER HILL AVENUE, BOSTON, MA, 2120, USA,
Phone  – 6177545800,
Medicare ID –  220088
84 82 70 71 64 78 50 93 84 91 >300 57
2 FAIRVIEW HOSPITAL,
29 LEWIS AVENUE, GREAT BARRINGTON, MA, 1230, USA,
Phone  – 4135280790,
Medicare ID –  221302
87 84 84 79 76 86 61 88 85 88 >300 38
3 MASSACHUSETTS GENERAL HOSPITAL,
55 FRUIT STREET, BOSTON, MA, 2114, USA,
Phone  – 6177262000,
Medicare ID –  220071
78 78 62 70 63 71 50 87 78 88 >300 31
4 BRIGHAM AND WOMEN’S HOSPTIAL,
75 FRANCIS STREET, BOSTON, MA, 2115, USA,
Phone  – 6177325500,
Medicare ID –  220110
79 79 65 71 61 70 53 88 79 87 >300 38
5 MILFORD REGIONAL MEDICAL CENTER,
14 PROSPECT STREET, MILFORD, MA, 1757, USA,
Phone  – 5084731190,
Medicare ID –  220090
82 83 67 75 65 79 51 88 77 81 >300 41
6 CAPE COD HOSPITAL,
88 LEWIS BAY ROAD, HYANNIS, MA, 2601, USA,
Phone  – 5087711800,
Medicare ID –  220012
80 81 64 72 63 78 51 84 76 81 >300 41
7 WINCHESTER HOSPITAL,
41 HIGHLAND AVENUE, WINCHESTER, MA, 1890, USA,
Phone  – 7817299000,
Medicare ID –  220105
80 81 67 71 65 73 49 84 75 81 >300 38
8 NEWTON-WELLESLEY HOSPITAL,
2014 WASHINGTON STREET, NEWTON, MA, 2462, USA,
Phone  – 6172436000,
Medicare ID –  220101
78 82 63 71 63 76 55 87 72 81 >300 40
9 EMERSON HOSPITAL,
OLD ROAD TO 9 ACRE CORNER, W CONCORD, MA, 1742, USA,
Phone  – 9783691400,
Medicare ID –  220084
81 82 64 75 66 68 50 86 74 80 >300 47
10 BETH ISRAEL DEACONESS MEDICAL CENTER,
330 BROOKLINE AVENUE, BOSTON, MA, 2215, USA,
Phone  – 6176677000,
Medicare ID –  220086
77 78 58 68 63 70 50 87 73 80 >300 33
11 FAULKNER HOSPITAL,
1153 CENTRE STREET, BOSTON, MA, 2130, USA,
Phone  – 6179837000,
Medicare ID –  220119
83 84 71 76 63 73 54 89 78 79 >300 39
12 BETH ISRAEL DEACONESS HOSPITAL – NEEDHAM,
148 CHESTNUT STREET, NEEDHAM, MA, 2494, USA,
Phone  – 7814533000,
Medicare ID –  220083
78 79 66 69 64 80 50 83 72 78 >300 38
13 MASSACHUSETTS EYE AND EAR INFIRMARY,
243 CHARLES STREET, BOSTON, MA, 2114, USA,
Phone  – 6175237900,
Medicare ID –  220075
71 81 59 72 58 61 44 85 67 78 >300 36
14 WING MEMORIAL HOSPITAL AND MEDICAL CENTER,
40 WRIGHT STREET, PALMER, MA, 1069, USA,
Phone  – 4132837651,
Medicare ID –  220030
79 83 66 73 62 75 58 89 71 77 >300 37
15 MOUNT AUBURN HOSPITAL,
330 MOUNT AUBURN STREET, CAMBRIDGE, MA, 2138, USA,
Phone  – 6174923500,
Medicare ID –  220002
80 80 68 73 64 72 50 85 71 77 >300 41
16 TUFTS MEDICAL CENTER,
800 WASHINGTON STREET, BOSTON, MA, 2111, USA,
Phone  – 6176365000,
Medicare ID –  220116
79 80 60 67 61 68 55 85 70 77 >300 31
17 ST VINCENT HOSPITAL,
123 SUMMER STREET, WORCESTER, MA, 1608, USA,
Phone  – 5083635000,
Medicare ID –  220176
73 78 59 72 59 69 44 84 70 76 >300 38
18 UMASS MEMORIAL MEDICAL CENTER INC,
55 LAKE AVENUE NORTH, WORCESTER, MA, 1655, USA,
Phone  – 5083341000,
Medicare ID –  220163
72 74 55 65 59 60 45 88 66 75 >300 33
19 BAYSTATE MEDICAL CENTER,
759 CHESTNUT STREET, SPRINGFIELD, MA, 1199, USA,
Phone  – 4137940000,
Medicare ID –  220077
77 80 57 69 63 66 42 85 65 75 >300 35
20 SOUTH SHORE HOSPITAL,
55 FOGG ROAD, SOUTH WEYMOUTH, MA, 2190, USA,
Phone  – 7813408000,
Medicare ID –  220100
78 79 65 70 65 73 52 88 69 74 >300 33
21 BEVERLY HOSPITAL CORPORATION,
85 HERRICK STREET, BEVERLY, MA, 1915, USA,
Phone  – 9789223000,
Medicare ID –  220033
78 78 63 74 60 70 48 85 68 74 >300 34
22 FALMOUTH HOSPITAL,
67 & 100 TER HEUN DRIVE, FALMOUTH, MA, 2540, USA,
Phone  – 5085485300,
Medicare ID –  220135
77 77 61 70 58 73 47 85 68 74 >300 36
23 LAHEY CLINIC HOSPITAL,
41 & 45 MALL ROAD, BURLINGTON, MA, 1803, USA,
Phone  – 7817445100,
Medicare ID –  220171
72 77 56 63 61 65 44 85 68 74 >300 38
24 NORTH SHORE MEDICAL CENTER,
81 HIGHLAND AVENUE, SALEM, MA, 1970, USA,
Phone  – 9787411215,
Medicare ID –  220035
75 76 63 70 60 69 53 85 66 74 >300 29
25 LOWELL GENERAL HOSPITAL,
295 VARNUM AVENUE, LOWELL, MA, 1854, USA,
Phone  – 9789376000,
Medicare ID –  220063
79 78 61 69 60 68 52 81 65 74 >300 35
26 ST ELIZABETH’S MEDICAL CENTER, A CARITAS FAMILY HO,
736 CAMBRIDGE STREET, BRIGHTON, MA, 2135, USA,
Phone  – 6177893000,
Medicare ID –  220036
77 81 63 71 65 73 52 83 68 73 >300 35
27 HEYWOOD HOSPITAL,
242 GREEN STREET, GARDNER, MA, 1440, USA,
Phone  – 9786323420,
Medicare ID –  220095
77 80 64 75 64 70 53 86 66 73 >300 32
28 SAINTS  MEDICAL CENTER INC,
1 HOSPITAL DRIVE, LOWELL, MA, 1852, USA,
Phone  – 9784581411,
Medicare ID –  220082
78 81 65 73 61 76 57 87 68 72 >300 30
29 COOLEY DICKINSON HOSPITAL INC,THE,
30 LOCUST STREET, NORTHAMPTON, MA, 1060, USA,
Phone  – 4135822000,
Medicare ID –  220015
75 78 63 67 59 76 54 86 68 72 >300 41
30 NASHOBA VALLEY MEDICAL CENTER,
200 GROTON ROAD, AYER, MA, 1432, USA,
Phone  – 9787849000,
Medicare ID –  220098
78 79 59 76 59 77 62 87 67 72 >300 29
31 BOSTON MEDICAL CENTER CORPORATION,
1 BOSTON MEDICAL CENTER PLACE, BOSTON, MA, 2118, USA,
Phone  – 6176388000,
Medicare ID –  220031
74 80 57 66 61 68 49 87 67 72 >300 19
32 STURDY MEMORIAL HOSPITAL,
211 PARK STREET, ATTLEBORO, MA, 2703, USA,
Phone  – 5082225200,
Medicare ID –  220008
76 78 61 70 60 78 47 86 67 72 >300 33
33 SAINT ANNE’S HOSPITAL, A CARITAS FAMILY HOSPITAL,
795 MIDDLE STREET, FALL RIVER, MA, 2721, USA,
Phone  – 5086745600,
Medicare ID –  220020
79 78 63 69 61 75 52 86 66 72 >300 29
34 METROWEST MEDICAL CENTER,
115 LINCOLN STREET, FRAMINGHAM, MA, 1701, USA,
Phone  – 5083831000,
Medicare ID –  220175
79 80 66 72 62 72 54 82 66 72 >300 34
35 MILTON HOSPITAL INC,
199 REEDSDALE ROAD, MILTON, MA, 2186, USA,
Phone  – 6176964600,
Medicare ID –  220108
75 80 60 67 60 72 52 81 66 72 >300 31
36 HARRINGTON MEMORIAL HOSPITAL,
100 SOUTH STREET, SOUTHBRIDGE, MA, 1550, USA,
Phone  – 5087659771,
Medicare ID –  220019
75 78 67 71 61 79 50 83 67 71 >300 33
37 NORTH ADAMS REGIONAL HOSPITAL,
71 HOSPITAL AVENUE, NORTH ADAMS, MA, 1247, USA,
Phone  – 4136645000,
Medicare ID –  220051
79 81 65 73 64 77 56 89 65 70 >300 32
38 HALLMARK HEALTH SYSTEM,
585 LEBANON STREET, MELROSE, MA, 2176, USA,
Phone  – 7819793000,
Medicare ID –  220070
80 81 67 75 61 67 51 84 65 70 >300 34
39 JORDAN HOSPITAL INC,
275 SANDWICH STREET, PLYMOUTH, MA, 2360, USA,
Phone  – 5087462000,
Medicare ID –  220060
73 78 63 73 60 64 45 80 65 70 >300 31
40 BAYSTATE FRANKLIN MEDICAL CENTER,
164 HIGH STREET, GREENFIELD, MA, 1301, USA,
Phone  – 4137730211,
Medicare ID –  220016
77 76 64 67 60 66 49 85 64 70 >300 34
41 ANNA JAQUES HOSPITAL,
25 HIGHLAND AVENUE, NEWBURYPORT, MA, 1950, USA,
Phone  – 9784631000,
Medicare ID –  220029
79 80 68 74 62 67 50 87 62 70 >300 34
42 NOBLE HOSPITAL,
115 WEST SILVER STREET, WESTFIELD, MA, 1085, USA,
Phone  – 4135682811,
Medicare ID –  220065
79 80 71 76 63 78 52 90 67 69 >300 40
43 BERKSHIRE MEDICAL CENTER INC,
725 NORTH STREET, PITTSFIELD, MA, 1201, USA,
Phone  – 4134472000,
Medicare ID –  220046
80 76 64 72 58 76 43 91 66 69 >300 34
44 HOLY FAMILY HOSPITAL, A CARITAS FAMILY HOSPITAL,
70 EAST STREET, METHUEN, MA, 1844, USA,
Phone  – 9786870156,
Medicare ID –  220080
77 79 63 72 63 67 50 83 63 69 >300 33
45 MERCY MEDICAL CENTER,
271 CAREW STREET, SPRINGFIELD, MA, 1104, USA,
Phone  – 4137489000,
Medicare ID –  220066
72 77 57 64 57 67 37 86 61 69 >300 36
46 SOUTHCOAST HOSPITAL GROUP, INC,
363 HIGHLAND AVENUE, FALL RIVER, MA, 2720, USA,
Phone  – 5086793131,
Medicare ID –  220074
75 79 58 67 59 73 51 86 62 68 >300 25
47 HOLYOKE MEDICAL CENTER,
575 BEECH STREET, HOLYOKE, MA, 1040, USA,
Phone  – 4135342500,
Medicare ID –  220024
73 75 55 67 59 75 53 87 60 68 >300 33
48 LAWRENCE GENERAL HOSPITAL,
ONE GENERAL STREET, LAWRENCE, MA, 1842, USA,
Phone  – 9786834000,
Medicare ID –  220010
75 78 60 72 63 67 50 81 57 68 >300 24
49 GOOD SAMARITAN MEDICAL CENTER, A CARITAS FAMILY HO,
235 NORTH PEARL STREET, BROCKTON, MA, 2301, USA,
Phone  – 5084273000,
Medicare ID –  220111
78 78 56 68 60 67 47 84 62 66 >300 32
50 MARLBOROUGH HOSPITAL,
157 UNION STREET, MARLBOROUGH, MA, 1752, USA,
Phone  – 5084815000,
Medicare ID –  220049
75 77 59 73 63 70 40 85 60 66 >300 32
51 CARNEY HOSPITAL, A CARITAS FAMILY HOSPITAL,
2100 DORCHESTER AVENUE, BOSTON, MA, 2124, USA,
Phone  – 6175062000,
Medicare ID –  220017
80 83 68 71 66 76 59 87 65 65 >300 22
52 HEALTHALLIANCE HOSPITALS, INC,
60 HOSPITAL ROAD, LEOMINSTER, MA, 1453, USA,
Phone  – 9784662000,
Medicare ID –  220001
78 79 62 71 62 72 50 88 60 65 >300 34
53 SIGNATURE HEALTHCARE BROCKTON HOSPITAL,
680 CENTER STREET, BROCKTON, MA, 2302, USA,
Phone  – 5089417000,
Medicare ID –  220052
76 76 63 67 58 69 41 85 60 65 >300 26
54 NORWOOD HOSPITAL, A CARITAS FAMILY HOSPITAL,
800 WASHINGTON STREET, NORWOOD, MA, 2062, USA,
Phone  – 5087721000,
Medicare ID –  220126
79 80 65 74 62 75 41 83 63 64 >300 38
55 CAMBRIDGE HEALTH ALLIANCE,
1493 CAMBRIDGE STREET, CAMBRIDGE, MA, 2138, USA,
Phone  – 6176652300,
Medicare ID –  220011
72 78 57 67 62 67 53 86 59 64 >300 21
56 MERRIMACK VALLEY HOSPITAL,
140 LINCOLN AVENUE, HAVERHILL, MA, 1830, USA,
Phone  – 9783742000,
Medicare ID –  220174
74 78 62 70 59 66 46 87 64 63 >300 25
57 QUINCY MEDICAL CENTER,
114 WHITWELL STREET, QUINCY, MA, 2169, USA,
Phone  – 6177736100,
Medicare ID –  220067
74 73 59 72 59 70 44 85 59 61 >300 26
58 MORTON HOSPITAL & MEDICAL CENTER,
88 WASHINGTON STREET, TAUNTON, MA, 2780, USA,
Phone  – 5088287000,
Medicare ID –  220073
75 78 62 70 60 72 49 83 57 57 >300 30
59 CLINTON HOSPITAL ASSOCIATION,
201 HIGHLAND STREET, CLINTON, MA, 1510, USA,
Phone  – 9783683000,
Medicare ID –  220058
85 80 76 80 72 79 63 87 75 80 <299 31
60 BAYSTATE MARY LANE HOSPITAL,
85 SOUTH STREET, WARE, MA, 1082, USA,
Phone  – 4139676211,
Medicare ID –  220050
81 80 73 72 63 76 64 88 73 75 <299 35
61 MARTHA’S VINEYARD HOSPITAL INC,
ONE HOSPITAL ROAD PO BOX 1477, OAK BLUFFS, MA, 2557, USA,
Phone  – 5086930410,
Medicare ID –  221300
77 84 61 75 64 72 55 87 61 72 <299 35
62 NANTUCKET COTTAGE HOSPITAL,
57 PROSPECT STREET, NANTUCKET, MA, 2554, USA,
Phone  – 5082281200,
Medicare ID –  220177
84 88 87 78 61 73 65 74 74 82 <100 25