Tag Archives: LEBANON

Top rated, Best Hospitals in Virginia ( Patients’ Hospital Experiences- 2010- 2011)

Survey of Patients’ Hospital Experiences:  HCAHPS (Hospital Consumer Assessment of Healthcare Providers and Systems) is a national survey that asks patients about their experiences during a recent hospital stay.
Survey of Patients’ Hospital Experiences
Resource: Hospital Compare, Medicare, 2011 May
http://usa-hospitals.com      Ranking  Criteria and Order
1. Number of completed Surveys  -3 levels ( Below 100 , between 100 and 299 & above 300)
2. Patients who reported YES they would definitely recommend the hospital.
3. Patients who gave their hospital a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest).
4. Percent of patients at each hospital who reported that YES they were given information about what to do during recovery.
5. Percent of patients who reported that the area around their room was “Always” quiet at night.
6. Percent of patients who reported that their room and bathroom were “Always” clean.
7. Percent of patients who reported that staff “Always” explained about medicines before giving it to them.
8. Percent of patients who reported that their pain was “Always” well controlled.
9. Percent of patients who reported that they “Always” received help as soon as they wanted.
10. Percent of patients who reported that their doctors “Always” communicated well.
11. Percent of patients who reported that their nurses “Always” communicated well.
Patient Survey Responses
Sl Hospital Name , Hospital Address,  Phone Number & Provider ID 11 10 9 8 7 6 5 4 3 2 1 Survey Response Rate
1 MARTHA JEFFERSON HOSPITAL,
459 LOCUST AVE, CHARLOTTESVILLE, VA, 22902, USA,
Phone  – 4346547326,
Medicare ID –  490077
80 88 64 73 65 66 53 85 75 83 >300 43
2 CENTRA HEALTH,
1920 ATHERHOLT ROAD, LYNCHBURG, VA, 24501, USA,
Phone  – 4349474705,
Medicare ID –  490021
81 83 66 72 63 77 60 83 74 81 >300 36
3 VIRGINIA HOSPITAL CENTER – ARLINGTON,
1701 NORTH GEORGE MASON DRIVE, ARLINGTON, VA, 22205, USA,
Phone  – 7035585000,
Medicare ID –  490050
74 78 61 68 58 74 58 76 74 80 >300 38
4 BON SECOURS – ST FRANCIS MEDICAL CENTER,
13700 STFRANCIS BLVD SUITE 100, MIDLOTHIAN, VA, 23114, USA,
Phone  – 8045947400,
Medicare ID –  490136
76 77 58 69 59 72 66 86 75 78 >300 33
5 BON SECOURS – MEMORIAL REGIONAL MEDICAL,
8260 ATLEE ROAD, MECHANICSVILLE, VA, 23116, USA,
Phone  – 8047646000,
Medicare ID –  490069
80 84 69 74 59 66 57 86 74 78 >300 28
6 INOVA FAIR OAKS HOSPITAL,
3600 JOSEPH SIEWICK DRIVE, FAIRFAX, VA, 22033, USA,
Phone  – 7033913600,
Medicare ID –  490101
75 78 57 68 61 70 50 82 71 78 >300 38
7 LEWIS-GALE MEDICAL CENTER, LLC,
1900 ELECTRIC ROAD, SALEM, VA, 24153, USA,
Phone  – 5407764100,
Medicare ID –  490048
77 82 61 71 58 67 55 87 72 77 >300 39
8 BON SECOURS – ST MARYS HOSPITAL OF RICHMOND,
5801 BREMO RD, RICHMOND, VA, 23226, USA,
Phone  – 8042852011,
Medicare ID –  490059
76 81 62 71 58 69 64 83 72 77 >300 31
9 CARILION NEW RIVER VALLEY MEDICAL CENTER,
2900 LAMB CIRCLE, CHRISTIANSBURG, VA, 24073, USA,
Phone  – 5407312000,
Medicare ID –  490042
78 80 74 68 60 71 58 87 69 77 >300 34
10 HENRICO DOCTORS’ HOSPITAL,
1602 SKIPWITH ROAD, RICHMOND, VA, 23229, USA,
Phone  – 8042894500,
Medicare ID –  490118
76 82 65 73 59 66 61 84 71 76 >300 32
11 STAFFORD HOSPITAL CENTER,
101 HOSPITAL CENTER BOULEVARD, SUITE 307, STAFFORD, VA, 22554, USA,
Phone  – 5407419033,
Medicare ID –  490140
73 75 62 64 57 72 54 79 71 76 >300 28
12 THE FAUQUIER HOSPITAL, INC,
500 HOSPITAL DRIVE, WARRENTON, VA, 20186, USA,
Phone  – 5403165000,
Medicare ID –  490023
76 80 65 71 63 74 61 84 70 76 >300 30
13 SENTARA NORFOLK GENERAL HOSPITAL,
600 GRESHAM DR, NORFOLK, VA, 23507, USA,
Phone  – 7573883000,
Medicare ID –  490007
75 79 64 69 56 60 54 84 70 76 >300 25
14 INOVA FAIRFAX HOSPITAL,
3300 GALLOWS RD, FALLS CHURCH, VA, 22042, USA,
Phone  – 7037763332,
Medicare ID –  490063
73 76 59 67 58 60 49 83 68 75 >300 32
15 INOVA LOUDOUN HOSPITAL,
44045 RIVERSIDE PARKWAY, LEESBURG, VA, 20176, USA,
Phone  – 7038586600,
Medicare ID –  490043
76 80 63 67 60 64 45 87 72 74 >300 35
16 MONTGOMERY REGIONAL HOSPITAL,
3700 SOUTH MAIN STREET, BLACKSBURG, VA, 24060, USA,
Phone  – 5409511111,
Medicare ID –  490110
80 84 66 74 60 76 63 88 71 74 >300 36
17 CARILION MEDICAL CENTER,
1906 BELLEVIEW AVENUE, ROANOKE, VA, 24033, USA,
Phone  – 5409817000,
Medicare ID –  490024
77 78 65 69 67 60 60 84 71 74 >300 32
18 UNIVERSITY OF VIRGINIA MEDICAL CENTER,
JEFFERSON PARK AVE, CHARLOTTESVILLE, VA, 22908, USA,
Phone  – 8002513627,
Medicare ID –  490009
74 76 53 65 56 62 42 86 65 74 >300 37
19 RAPPAHANNOCK GENERAL HOSPITAL,
101 HARRIS ROAD, KILMARNOCK, VA, 22482, USA,
Phone  – 8044358000,
Medicare ID –  490123
81 82 74 70 62 79 49 80 68 72 >300 34
20 INOVA MOUNT VERNON HOSPITAL,
2501 PARKERS LANE, ALEXANDRIA, VA, 22306, USA,
Phone  – 7036647000,
Medicare ID –  490122
71 81 57 68 60 62 56 82 66 72 >300 42
21 PULASKI COMMUNITY HOSPITAL,
2400 LEE HIGHWAY, PULASKI, VA, 24301, USA,
Phone  – 5409948100,
Medicare ID –  490116
81 86 68 74 64 69 61 86 70 71 >300 30
22 SHENANDOAH MEMORIAL HOSPITAL,
759 SOUTH MAIN STREET, WOODSTOCK, VA, 22664, USA,
Phone  – 5404591100,
Medicare ID –  491305
79 80 67 71 60 80 61 87 68 71 >300 35
23 VIRGINIA COMMONWEALTH UNIVERSITY HEALTH SYSTEM,
1250 EAST MARSHALL STREET, RICHMOND, VA, 23298, USA,
Phone  – 8048280938,
Medicare ID –  490032
75 80 60 69 61 65 59 86 68 71 >300 30
24 AUGUSTA HEALTH,
78 MEDICAL CENTER DRIVE, FISHERSVILLE, VA, 22939, USA,
Phone  – 5409324000,
Medicare ID –  490018
74 81 66 69 61 73 51 85 63 71 >300 38
25 CARILION FRANKLIN MEMORIAL HOSPITAL,
180 FLOYD AVENUE, ROCKY MOUNT, VA, 24151, USA,
Phone  – 5404835277,
Medicare ID –  490089
82 83 71 75 67 77 59 83 71 70 >300 37
26 CJW MEDICAL CENTER,
1401 JOHNSTON WILLIS DRIVE, RICHMOND, VA, 23235, USA,
Phone  – 8043302001,
Medicare ID –  490112
74 80 59 69 56 66 58 84 67 70 >300 32
27 SENTARA LEIGH HOSPITAL,
830 KEMPSVILLE ROAD, NORFOLK, VA, 23502, USA,
Phone  – 7572616601,
Medicare ID –  490046
68 73 56 63 56 59 45 84 65 70 >300 32
28 SENTARA VIRGINIA BEACH GENERAL HOSPITAL,
1060 FIRST COLONIAL ROAD, VIRGINIA BEACH, VA, 23454, USA,
Phone  – 7573958000,
Medicare ID –  490057
71 74 54 64 54 63 52 84 66 69 >300 33
29 RESTON HOSPITAL CENTER,
1850 TOWN CENTER PARKWAY, RESTON, VA, 20190, USA,
Phone  – 7036899018,
Medicare ID –  490107
69 79 52 65 57 64 62 81 63 69 >300 33
30 PRINCE WILLIAM HOSPITAL,
8700 SUDLEY RD, MANASSAS, VA, 20110, USA,
Phone  – 7033698000,
Medicare ID –  490045
74 79 59 70 53 72 52 84 65 68 >300 36
31 BEDFORD MEMORIAL HOSPITAL,
1613 OAKWOOD STREET, BEDFORD, VA, 24523, USA,
Phone  – 5405862441,
Medicare ID –  490088
81 86 72 73 61 70 58 79 64 68 >300 33
32 SENTARA WILLIAMSBURG REGIONAL MEDICAL CENTER,
100 SENTARA CIRCLE, WILLIAMSBURG, VA, 23188, USA,
Phone  – 7579846000,
Medicare ID –  490066
70 75 50 62 55 66 58 83 63 68 >300 35
33 CHESAPEAKE GENERAL HOSPITAL,
736 BATTLEFIELD BLVD NORTH, CHESAPEAKE, VA, 23320, USA,
Phone  – 7573128121,
Medicare ID –  490120
69 77 57 67 55 56 55 82 63 68 >300 30
34 INOVA ALEXANDRIA HOSPITAL,
4320 SEMINARY RD, ALEXANDRIA, VA, 22304, USA,
Phone  – 7035043000,
Medicare ID –  490040
71 74 59 69 54 62 52 82 65 67 >300 36
35 ROCKINGHAM MEMORIAL HOSPITAL,
2010 HEALTH CAMPUS DRIVE, HARRISONBURG, VA, 22801, USA,
Phone  – 5404334100,
Medicare ID –  490004
73 77 58 65 56 68 52 81 63 67 >300 26
36 TWIN COUNTY REGIONAL HOSPITAL,
200 HOSPITAL DRIVE, GALAX, VA, 24333, USA,
Phone  – 2762368181,
Medicare ID –  490115
79 82 73 73 59 82 59 80 67 66 >300 31
37 ALLEGHANY REGIONAL HOSPITAL,
ONE ARH LANE, LOW MOOR, VA, 24457, USA,
Phone  – 5408626011,
Medicare ID –  490126
78 82 61 72 62 67 60 83 64 66 >300 37
38 BON SECOURS – DEPAUL MEDICAL CENTER,
150 KINGSLEY LANE, NORFOLK, VA, 23505, USA,
Phone  – 7578895000,
Medicare ID –  490011
70 78 61 68 57 68 61 85 63 66 >300 29
39 JOHNSTON MEMORIAL HOSPITAL,
351 COURT STREET, NE, ABINGDON, VA, 24210, USA,
Phone  – 2766767000,
Medicare ID –  490053
76 84 66 71 60 65 52 80 63 66 >300 29
40 WYTHE COUNTY COMMUNITY HOSPITAL,
600 WEST RIDGE ROAD, WYTHEVILLE, VA, 24382, USA,
Phone  – 2762280200,
Medicare ID –  490111
81 85 73 71 60 70 60 88 68 65 >300 32
41 SENTARA BAYSIDE HOSPITAL,
800 INDEPENDENCE BLVD, VIRGINIA BEACH, VA, 23455, USA,
Phone  – 7573636196,
Medicare ID –  490119
74 75 55 69 60 64 54 83 61 65 >300 27
42 MARY IMMACULATE HOSPITAL,
2 BERNARDINE DRIVE, NEWPORT NEWS, VA, 23602, USA,
Phone  – 7578866768,
Medicare ID –  490041
69 79 51 66 56 56 64 84 59 65 >300 33
43 HALIFAX REGIONAL HOSPITAL,
2204 WILBORN AVENUE, HALIFAX, VA, 24558, USA,
Phone  – 4345173100,
Medicare ID –  490013
78 85 67 70 57 68 65 85 67 64 >300 32
44 BUCHANAN GENERAL HOSPITAL,
1535 SLATE CREEK ROAD, GRUNDY, VA, 24614, USA,
Phone  – 2769351000,
Medicare ID –  490127
78 86 67 68 63 72 61 76 64 64 >300 34
45 CLINCH VALLEY MEDICAL CENTER,
6801 GOV G C PEERY HWY, RICHLANDS, VA, 24641, USA,
Phone  – 2765966000,
Medicare ID –  490060
76 84 63 67 61 71 61 83 63 64 >300 29
46 SENTARA CAREPLEX HOSPITAL,
3000 COLISEUM DRIVE, HAMPTON, VA, 23666, USA,
Phone  – 7577361000,
Medicare ID –  490093
67 75 54 60 51 62 60 78 62 64 >300 27
47 CULPEPER REGIONAL HOSPITAL,
501 SUNSET LANE, CULPEPER, VA, 22701, USA,
Phone  – 5408294100,
Medicare ID –  490019
72 68 58 62 56 72 56 79 61 64 >300 23
48 CARILION STONEWALL JACKSON HOSPITAL,
1 HEALTH CIRCLE, LEXINGTON, VA, 24450, USA,
Phone  – 5404583503,
Medicare ID –  491304
81 86 75 74 68 75 61 82 65 63 >300 41
49 COMMUNITY MEMORIAL HEALTHCENTER, INC,
125 BUENA VISTA CIRCLE, SOUTH HILL, VA, 23970, USA,
Phone  – 4344473151,
Medicare ID –  490098
76 82 60 68 66 70 60 83 63 63 >300 30
50 RIVERSIDE REGIONAL MEDICAL CENTER,
500 J CLYDE MORRIS BLVD, NEWPORT NEWS, VA, 23601, USA,
Phone  – 7575942000,
Medicare ID –  490052
69 76 52 66 54 61 45 81 60 63 >300 30
51 SENTARA OBICI HOSPITAL,
2800 GODWIN BOULEVARD, SUFFOLK, VA, 23439, USA,
Phone  – 7579344000,
Medicare ID –  490044
70 72 56 62 55 67 54 84 56 63 >300 26
52 POTOMAC HOSPITAL,
2300 OPITZ BOULEVARD, WOODBRIDGE, VA, 22191, USA,
Phone  – 7036701313,
Medicare ID –  490113
70 76 53 65 59 76 67 79 59 62 >300 26
53 NORTON COMMUNITY HOSPITAL,
100  15TH ST NW, NORTON, VA, 24273, USA,
Phone  – 7036799600,
Medicare ID –  490001
76 80 65 66 60 61 47 76 59 62 >300 21
54 SOUTHSIDE REGIONAL MEDICAL CENTER,
200 MEDICAL PARK BOULEVARD, PETERSBURG, VA, 23805, USA,
Phone  – 8047655000,
Medicare ID –  490067
73 79 53 68 55 62 56 79 63 61 >300 25
55 RIVERSIDE TAPPAHANNOCK HOSPITAL,
618 HOSPITAL ROAD, TAPPAHANNOCK, VA, 22560, USA,
Phone  – 8044433311,
Medicare ID –  490084
75 78 59 69 60 63 50 79 59 61 >300 32
56 MARY WASHINGTON HOSPITAL, INC,
1001 SAM PERRY BOULEVARD, FREDERICKSBURG, VA, 22401, USA,
Phone  – 5407411100,
Medicare ID –  490022
70 74 55 65 54 60 51 79 58 61 >300 31
57 RIVERSIDE WALTER REED HOSPITAL,
7519 HOSPITAL ROAD, GLOUCESTER, VA, 23061, USA,
Phone  – 8046938800,
Medicare ID –  490130
74 81 65 66 54 73 54 80 59 60 >300 28
58 WELLMONT LONESOME PINE HOSPITAL,
1990 HOLTON AVENUE EAST, BIG STONE GAP, VA, 24219, USA,
Phone  – 7035233111,
Medicare ID –  490114
75 75 57 66 58 75 59 73 58 59 >300 15
59 BON SECOURS – MARYVIEW MEDICAL CENTER,
3636 HIGH STREET, PORTSMOUTH, VA, 23707, USA,
Phone  – 7573982200,
Medicare ID –  490017
73 81 60 69 54 68 65 85 62 58 >300 29
60 SOUTHERN VIRGINIA REGIONAL MEDICAL CENTER,
727 NORTH MAIN STREET, EMPORIA, VA, 23847, USA,
Phone  – 4343484400,
Medicare ID –  490097
73 85 59 68 61 63 66 82 62 58 >300 23
61 JOHN RANDOLPH MEDICAL CENTER,
411 WEST RANDOLPH ROAD, HOPEWELL, VA, 23860, USA,
Phone  – 8045411600,
Medicare ID –  490020
73 77 57 70 56 70 61 81 59 58 >300 27
62 RUSSELL COUNTY MEDICAL CENTER,
58 CARROLL STREET, LEBANON, VA, 24266, USA,
Phone  – 2768838000,
Medicare ID –  490002
79 82 67 68 61 74 55 81 59 58 >300 17
63 SOUTHAMPTON MEMORIAL HOSPITAL,
100 FAIRVIEW DRIVE, FRANKLIN, VA, 23851, USA,
Phone  – 7575696100,
Medicare ID –  490092
78 82 63 70 60 74 65 84 65 57 >300 26
64 WARREN MEMORIAL HOSPITAL,
1000 NORTH SHENANDOAH AVE, FRONT ROYAL, VA, 22630, USA,
Phone  – 7036360300,
Medicare ID –  490033
72 77 59 63 54 66 55 82 55 57 >300 23
65 RIVERSIDE SHORE MEMORIAL HOSPITAL,
9507 HOSPITAL AVENUE, NASSAWADOX, VA, 23413, USA,
Phone  – 7574148000,
Medicare ID –  490037
74 85 61 70 60 66 52 81 61 54 >300 26
66 LEE REGIONAL MEDICAL CENTER,
1800 COMBS ROAD, PENNINGTON GAP, VA, 24277, USA,
Phone  – 2765461440,
Medicare ID –  490012
78 80 69 62 58 69 54 74 58 54 >300 19
67 SOUTHSIDE COMMUNITY HOSPITAL, INC,
800 OAK STREET, FARMVILLE, VA, 23901, USA,
Phone  – 4343928811,
Medicare ID –  490090
76 79 64 68 61 73 58 80 57 54 >300 26
68 MEMORIAL HOSPITAL OF MARTINSVILLE & HENRY COUNTY,
320 HOSPITAL DRIVE, MARTINSVILLE, VA, 24115, USA,
Phone  – 2766667200,
Medicare ID –  490079
71 81 62 65 54 65 53 83 58 53 >300 31
69 SMYTH COUNTY COMMUNITY HOSPITAL,
565 RADIO HILL ROAD, MARION, VA, 24354, USA,
Phone  – 2767821234,
Medicare ID –  490038
76 75 66 66 62 72 54 79 56 53 >300 25
70 DANVILLE REGIONAL MEDICAL CENTER,
142 SOUTH MAIN STREET, DANVILLE, VA, 24541, USA,
Phone  – 4347992100,
Medicare ID –  490075
70 76 52 65 54 66 64 76 51 44 >300 27
71 WINCHESTER MEDICAL CENTER INC,
220 CAMPUS BLVD SUITE 210, WINCHESTER, VA, 22601, USA,
Phone  – 5405367654,
Medicare ID –  490005
75 80 64 70 61 72 53 82 74 82 <299 46
72 CARILION GILES MEMORIAL HOSPITAL,
159 HARTLEY WAY, PEARISBURG, VA, 24134, USA,
Phone  – 5409216035,
Medicare ID –  491302
83 86 74 76 64 75 62 82 72 68 <299 39
73 CARILION TAZEWELL COMMUNITY HOSPITAL,
141 BEN BOLT AVENUE, TAZEWELL, VA, 24651, USA,
Phone  – 2769888700,
Medicare ID –  490117
79 81 76 71 63 72 69 80 67 67 <299 31
74 BON SECOURS – RICHMOND COMMUNITY HOSPITAL,
1500 N. 28TH STREET, RICHMOND, VA, 23223, USA,
Phone  – 8042251700,
Medicare ID –  490094
78 88 62 74 69 73 77 86 67 60 <299 25
75 MOUNTAIN VIEW REGIONAL MEDICAL CENTER,
310 THIRD STREET NE, NORTON, VA, 24273, USA,
Phone  – 2766799174,
Medicare ID –  490027
74 81 54 61 55 77 50 82 56 60 <299 16
76 PAGE MEMORIAL HOSPITAL, INC,
200 MEMORIAL DRIVE, LURAY, VA, 22835, USA,
Phone  – 5407434561,
Medicare ID –  491307
72 74 56 65 44 70 54 91 58 58 <299 33