Tag Archives: KEENE

Top rated, Best Hospitals in New Hampshire ( Patients’ Hospital Experiences- 2010- 2011)

Survey of Patients’ Hospital Experiences:  HCAHPS (Hospital Consumer Assessment of Healthcare Providers and Systems) is a national survey that asks patients about their experiences during a recent hospital stay.
Survey of Patients’ Hospital Experiences
Resource: Hospital Compare, Medicare, 2011 May
http://usa-hospitals.com      Ranking  Criteria and Order
1. Number of completed Surveys  -3 levels ( Below 100 , between 100 and 299 & above 300)
2. Patients who reported YES they would definitely recommend the hospital.
3. Patients who gave their hospital a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest).
4. Percent of patients at each hospital who reported that YES they were given information about what to do during recovery.
5. Percent of patients who reported that the area around their room was “Always” quiet at night.
6. Percent of patients who reported that their room and bathroom were “Always” clean.
7. Percent of patients who reported that staff “Always” explained about medicines before giving it to them.
8. Percent of patients who reported that their pain was “Always” well controlled.
9. Percent of patients who reported that they “Always” received help as soon as they wanted.
10. Percent of patients who reported that their doctors “Always” communicated well.
11. Percent of patients who reported that their nurses “Always” communicated well.
Patient Survey Responses
Sl Hospital Name , Hospital Address,  Phone Number & Provider ID 11 10 9 8 7 6 5 4 3 2 1 Survey Response Rate
1 MARY HITCHCOCK MEMORIAL HOSPITAL,
1 MEDICAL CENTER DRIVE, LEBANON, NH, 3756, USA,
Phone  – 6036505000,
Medicare ID –  300003
78 80 73 68 63 71 40 87 78 84 >300 44
2 CONCORD HOSPITAL,
250 PLEASANT ST, CONCORD, NH, 3301, USA,
Phone  – 6032252711,
Medicare ID –  300001
82 82 69 71 65 75 62 87 78 82 >300 42
3 MONADNOCK COMMUNITY HOSPITAL,
452 OLD STREET ROAD, PETERBOROUGH, NH, 3458, USA,
Phone  – 6039247191,
Medicare ID –  301309
86 87 80 76 71 82 58 88 79 81 >300 53
4 SPEARE MEMORIAL HOSPITAL,
16 HOSPITAL ROAD, PLYMOUTH, NH, 3264, USA,
Phone  – 6035361120,
Medicare ID –  301311
86 87 78 77 68 86 56 91 75 80 >300 41
5 WENTWORTH-DOUGLASS HOSPITAL,
789 CENTRAL AVE, DOVER, NH, 3820, USA,
Phone  – 6037402580,
Medicare ID –  300018
81 79 69 75 64 81 56 93 73 80 >300 31
6 EXETER HOSPITAL INC,
5 ALUMNI DRIVE, EXETER, NH, 3833, USA,
Phone  – 6037787311,
Medicare ID –  300023
81 82 71 75 62 72 51 89 77 79 >300 35
7 SOUTHERN NH MEDICAL CENTER,
8 PROSPECT STREET, NASHUA, NH, 3060, USA,
Phone  – 6035772000,
Medicare ID –  300020
80 80 64 72 66 70 58 89 74 79 >300 33
8 CATHOLIC MEDICAL CENTER,
100 MCGREGOR STREET, MANCHESTER, NH, 3102, USA,
Phone  – 6036683545,
Medicare ID –  300034
81 79 67 69 64 70 57 86 70 76 >300 41
9 ELLIOT HOSPITAL,
1 ELLIOT WAY, MANCHESTER, NH, 3103, USA,
Phone  – 6036695300,
Medicare ID –  300012
77 77 62 72 62 73 50 85 68 76 >300 36
10 ST JOSEPH HOSPITAL,
172 KINSLEY ST, NASHUA, NH, 3060, USA,
Phone  – 6038823000,
Medicare ID –  300011
81 77 64 75 62 75 61 86 70 75 >300 37
11 FRISBIE MEMORIAL HOSPITAL,
11 WHITEHALL ROAD, ROCHESTER, NH, 3867, USA,
Phone  – 6033325211,
Medicare ID –  300014
79 78 74 71 65 83 66 87 69 73 >300 29
12 PORTSMOUTH REGIONAL HOSPITAL,
333 BORTHWICK AVE, PORTSMOUTH, NH, 3801, USA,
Phone  – 6034365110,
Medicare ID –  300029
75 81 62 69 57 72 55 90 68 72 >300 33
13 PARKLAND MEDICAL CENTER,
1 PARKLAND DRIVE, DERRY, NH, 3038, USA,
Phone  – 6034212100,
Medicare ID –  300017
82 81 76 75 68 82 60 90 71 71 >300 26
14 CHESHIRE MEDICAL CENTER,
580 COURT STREET, KEENE, NH, 3431, USA,
Phone  – 6033545400,
Medicare ID –  300019
78 80 64 70 62 79 47 86 67 68 >300 37
15 HUGGINS HOSPITAL,
240 SOUTH MAIN STREET, WOLFEBORO, NH, 3894, USA,
Phone  – 6035697500,
Medicare ID –  301312
77 78 63 75 60 73 51 84 62 64 >300 35
16 LAKES REGION GENERAL HOSPITAL,
80 HIGHLAND ST, LACONIA, NH, 3246, USA,
Phone  – 6035243211,
Medicare ID –  300005
71 76 59 64 55 69 49 86 63 58 >300 32
17 NEW LONDON HOSPITAL,
273 COUNTY ROAD, NEW LONDON, NH, 3257, USA,
Phone  – 6035262911,
Medicare ID –  301304
78 81 75 69 58 84 65 79 71 75 <299 31
18 LITTLETON REGIONAL HOSPITAL,
600 ST JOHNSBURY ROAD, LITTLETON, NH, 3561, USA,
Phone  – 6034449000,
Medicare ID –  301302
74 84 67 70 62 77 55 90 69 68 <299 29
19 FRANKLIN REGIONAL HOSPITAL,
15 AIKEN AVENUE, FRANKLIN, NH, 3235, USA,
Phone  – 6039342060,
Medicare ID –  301306
71 71 63 65 61 79 57 79 63 60 <299 28
20 ANDROSCOGGIN VALLEY HOSPITAL,
59 PAGE HILL ROAD, BERLIN, NH, 3570, USA,
Phone  – 6037522200,
Medicare ID –  301310
78 81 72 64 63 79 49 83 61 58 <299 25