Top rated, Best Hospitals in Maryland ( Patients’ Hospital Experiences- 2010- 2011)

Survey of Patients’ Hospital Experiences:  HCAHPS (Hospital Consumer Assessment of Healthcare Providers and Systems) is a national survey that asks patients about their experiences during a recent hospital stay.
Survey of Patients’ Hospital Experiences
Resource: Hospital Compare, Medicare, 2011 May
http://usa-hospitals.com      Ranking  Criteria and Order
1. Number of completed Surveys  -3 levels ( Below 100 , between 100 and 299 & above 300)
2. Patients who reported YES they would definitely recommend the hospital.
3. Patients who gave their hospital a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest).
4. Percent of patients at each hospital who reported that YES they were given information about what to do during recovery.
5. Percent of patients who reported that the area around their room was “Always” quiet at night.
6. Percent of patients who reported that their room and bathroom were “Always” clean.
7. Percent of patients who reported that staff “Always” explained about medicines before giving it to them.
8. Percent of patients who reported that their pain was “Always” well controlled.
9. Percent of patients who reported that they “Always” received help as soon as they wanted.
10. Percent of patients who reported that their doctors “Always” communicated well.
11. Percent of patients who reported that their nurses “Always” communicated well.
Patient Survey Responses
Sl Hospital Name , Hospital Address,  Phone Number & Provider ID 11 10 9 8 7 6 5 4 3 2 1 Survey Response Rate
1 THE JOHNS HOPKINS HOSPITAL,
600 NORTH  WOLFE STREET, BALTIMORE, MD, 21287, USA,
Phone  – 4109559540,
Medicare ID -  210009
77 79 61 70 62 65 56 85 76 82 >300 30
2 ANNE ARUNDEL MEDICAL CENTER,
2001 MEDICAL PARKWAY, ANNAPOLIS, MD, 21401, USA,
Phone  – 4434811307,
Medicare ID -  210023
78 80 65 70 61 66 61 86 74 81 >300 34
3 UNION MEMORIAL HOSPITAL,
201 E UNIVERSITY PKY, BALTIMORE, MD, 21218, USA,
Phone  – 4105542227,
Medicare ID -  210024
74 81 60 67 59 68 63 83 72 77 >300 29
4 GOOD SAMARITAN HOSPITAL,
5601 LOCH RAVEN BLVD, BALTIMORE, MD, 21239, USA,
Phone  – 4434443902,
Medicare ID -  210056
76 80 58 69 56 72 62 85 70 76 >300 23
5 GREATER BALTIMORE MEDICAL CENTER,
6701 NORTH  CHARLES STREET, BALTIMORE, MD, 21204, USA,
Phone  – 4438492121,
Medicare ID -  210044
73 81 57 68 58 59 51 77 67 76 >300 39
6 ATLANTIC GENERAL HOSPITAL,
9733 HEALTHWAY DRIVE, BERLIN, MD, 21811, USA,
Phone  – 4106419601,
Medicare ID -  210061
76 77 63 69 57 65 50 84 69 75 >300 37
7 MERCY MEDICAL CENTER INC,
301 ST PAUL PLACE, BALTIMORE, MD, 21202, USA,
Phone  – 4103329237,
Medicare ID -  210008
78 84 57 73 61 63 59 87 72 74 >300 34
8 SAINT JOSEPH MEDICAL CENTER,
7601 OSLER DRIVE, TOWSON, MD, 21204, USA,
Phone  – 4103371200,
Medicare ID -  210007
74 80 60 69 53 59 56 80 67 74 >300 38
9 UNIVERSITY OF MARYLAND MEDICAL CENTER,
22 S GREENE ST, BALTIMORE, MD, 21201, USA,
Phone  – 4103280313,
Medicare ID -  210002
74 78 59 67 61 58 53 86 67 73 >300 30
10 SUBURBAN HOSPITAL,
8600 OLD GEORGETOWN RD, BETHESDA, MD, 20814, USA,
Phone  – 3018962576,
Medicare ID -  210022
69 79 54 65 58 63 51 79 62 73 >300 39
11 HOWARD COUNTY GENERAL HOSPITAL,
5755 CEDAR LANE, COLUMBIA, MD, 21044, USA,
Phone  – 4107407710,
Medicare ID -  210048
72 75 56 66 54 70 53 81 64 71 >300 29
12 FREDERICK MEMORIAL HOSPITAL,
400 WEST SEVENTH ST, FREDERICK, MD, 21701, USA,
Phone  – 2405663300,
Medicare ID -  210005
78 76 57 70 58 70 51 80 66 70 >300 42
13 GARRETT COUNTY MEMORIAL HOSPITAL,
251 N FOURTH ST, OAKLAND, MD, 21550, USA,
Phone  – 3015334173,
Medicare ID -  210017
80 85 70 72 63 71 50 85 68 69 >300 37
14 JOHNS HOPKINS BAYVIEW MEDICAL CENTER,
4940 EASTERN AVENUE, BALTIMORE, MD, 21224, USA,
Phone  – 4105500123,
Medicare ID -  210029
74 79 58 63 59 59 48 84 66 69 >300 25
15 BALTIMORE WASHINGTON  MEDICAL CENTER,
301 HOSPITAL DR, GLEN BURNIE, MD, 21061, USA,
Phone  – 4107874400,
Medicare ID -  210043
74 77 59 67 54 66 56 81 66 69 >300 29
16 MEMORIAL HOSPITAL AT EASTON,
219 S WASHINGTON ST, EASTON, MD, 21601, USA,
Phone  – 4108221000,
Medicare ID -  210037
79 81 68 72 61 71 57 86 70 68 >300 31
17 CARROLL HOSPITAL CENTER,
200 MEMORIAL AVE, WESTMINSTER, MD, 21157, USA,
Phone  – 4108716900,
Medicare ID -  210033
76 76 61 68 63 64 47 78 66 66 >300 37
18 HARBOR HOSPITAL,
3001 S HANOVER STREET, BROOKLYN, MD, 21225, USA,
Phone  – 4103503201,
Medicare ID -  210034
74 78 52 65 56 58 55 79 65 66 >300 21
19 UNION HOSPITAL OF CECIL COUNTY,
106 BOW STREET, ELKTON, MD, 21921, USA,
Phone  – 4103927009,
Medicare ID -  210032
76 81 57 67 60 66 57 82 68 65 >300 30
20 SAINT MARY’S HOSPITAL,
PO BOX 527, LEONARDTOWN, MD, 20650, USA,
Phone  – 3014756001,
Medicare ID -  210028
80 80 63 67 64 72 57 81 65 65 >300 31
21 UPPER CHESAPEAKE MEDICAL CENTER,
500 UPPER CHESAPEAKE DRIVE, BEL AIR, MD, 21014, USA,
Phone  – 4436433303,
Medicare ID -  210049
75 75 56 67 57 64 58 83 64 65 >300 31
22 CALVERT MEMORIAL HOSPITAL,
100 HOSPITAL ROAD, PRINCE FREDERICK, MD, 20678, USA,
Phone  – 4105358239,
Medicare ID -  210039
72 78 59 66 58 65 54 83 64 65 >300 28
23 SAINT AGNES HOSPITAL,
WILKENS & CATON AVENUES, BALTIMORE, MD, 21229, USA,
Phone  – 4103682101,
Medicare ID -  210011
72 78 54 67 56 56 54 82 61 65 >300 30
24 HARFORD MEMORIAL HOSPITAL,
501 S UNION AVE, HAVRE DE GRACE, MD, 21078, USA,
Phone  – 4436433303,
Medicare ID -  210006
76 78 57 68 61 66 55 81 64 64 >300 29
25 WESTERN MARYLAND REGIONAL MEDICAL CENTER,
12500 WILLOWBROOK ROAD, CUMBERLAND, MD, 21502, USA,
Phone  – 2409648001,
Medicare ID -  210027
71 75 61 65 53 69 48 83 60 64 >300 36
26 PENINSULA REGIONAL MEDICAL CENTER,
100 E CARROLL AVE, SALISBURY, MD, 21801, USA,
Phone  – 4105437116,
Medicare ID -  210019
70 74 51 64 50 63 48 81 60 64 >300 32
27 MONTGOMERY GENERAL HOSPITAL INC,
18101 PRINCE PHILIP DRIVE, OLNEY, MD, 20832, USA,
Phone  – 3017748771,
Medicare ID -  210018
69 73 54 60 58 57 45 84 58 64 >300 25
28 SINAI HOSPITAL OF BALTIMORE,
2401 WEST BELVEDERE AVE, BALTIMORE, MD, 21215, USA,
Phone  – 4106015131,
Medicare ID -  210012
70 73 51 59 56 59 51 78 58 63 >300 25
29 DOCTORS’  COMMUNITY HOSPITAL,
8118 GOOD LUCK ROAD, LANHAM, MD, 20706, USA,
Phone  – 3015528085,
Medicare ID -  210051
67 74 50 61 50 71 49 77 58 63 >300 22
30 HOLY CROSS HOSPITAL,
1500 FOREST GLEN ROAD, SILVER SPRING, MD, 20910, USA,
Phone  – 3017547010,
Medicare ID -  210004
67 75 52 63 50 59 56 74 58 63 >300 24
31 CHESTER RIVER HOSPITAL CENTER,
100 BROWN ST, CHESTERTOWN, MD, 21620, USA,
Phone  – 4107787668,
Medicare ID -  210030
76 78 68 69 61 73 58 84 65 62 >300 27
32 NORTHWEST HOSPITAL CENTER,
5401 OLD COURT RD, RANDALLSTOWN, MD, 21133, USA,
Phone  – 4105215995,
Medicare ID -  210040
72 71 55 62 55 62 55 71 61 62 >300 23
33 WASHINGTON ADVENTIST HOSPITAL,
7600 CARROLL AVE, TAKOMA PARK, MD, 20912, USA,
Phone  – 3018915651,
Medicare ID -  210016
64 76 44 58 47 54 47 77 53 60 >300 24
34 FRANKLIN SQUARE HOSPITAL CENTER,
9000 FRANKLIN SQUARE DR, BALTIMORE, MD, 21237, USA,
Phone  – 4437777850,
Medicare ID -  210015
72 77 53 62 51 53 48 80 59 59 >300 24
35 CIVISTA MEDICAL CENTER,
5 GARRETT AVENUE, LA PLATA, MD, 20646, USA,
Phone  – 3016094265,
Medicare ID -  210035
73 73 61 65 57 65 56 76 56 59 >300 30
36 MERITUS MEDICAL CENTER,
11116 MEDICAL CAMPUS ROAD, HAGERSTOWN, MD, 21742, USA,
Phone  – 2403139500,
Medicare ID -  210001
75 73 58 66 59 68 39 84 55 58 >300 35
37 SHADY GROVE ADVENTIST HOSPITAL,
9901 MEDICAL CTR DR, ROCKVILLE, MD, 20850, USA,
Phone  – 2408266472,
Medicare ID -  210057
62 73 39 58 48 53 51 75 51 57 >300 29
38 MARYLAND GENERAL  HOSPITAL,
827 LINDEN AVE, BALTIMORE, MD, 21201, USA,
Phone  – 4102258996,
Medicare ID -  210038
72 78 58 62 56 60 61 79 57 56 >300 21
39 FORT WASHINGTON HOSPITAL,
11711 LIVINGSTON ROAD, FORT WASHINGTON, MD, 20744, USA,
Phone  – 3012927000,
Medicare ID -  210060
70 76 57 63 52 61 56 75 53 56 >300 30
40 BON SECOURS HOSPITAL,
2000 W BALTIMORE STREET, BALTIMORE, MD, 21223, USA,
Phone  – 4103623000,
Medicare ID -  210013
68 77 54 64 52 65 63 77 52 49 >300 19
41 LAUREL REGIONAL MEDICAL CENTER,
7300 VAN DUSEN ROAD, LAUREL, MD, 20707, USA,
Phone  – 3014977953,
Medicare ID -  210055
62 68 45 58 51 55 52 70 44 44 >300 27
42 SOUTHERN MARYLAND HOSPITAL CENTER,
7503 SURRATTS RD, CLINTON, MD, 20735, USA,
Phone  – 3018774530,
Medicare ID -  210054
66 72 52 64 52 53 43 71 42 42 >300 24
43 PRINCE GEORGES HOSPITAL CENTER,
3001 HOSPITAL DRIVE, CHEVERLY, MD, 20785, USA,
Phone  – 3016182000,
Medicare ID -  210003
60 69 39 56 49 59 49 73 44 41 >300 26
44 EDWARD MCCREADY MEMORIAL HOSPITAL,
201 HALL HIGHWAY, CRISFIELD, MD, 21817, USA,
Phone  – 4109683011,
Medicare ID -  210045
86 86 80 80 68 78 61 87 73 74 <299 37