Top rated, Best Hospitals in Tennessee-1 ( Patients’ Hospital Experiences- 2010- 2011)

Survey of Patients’ Hospital Experiences:  HCAHPS (Hospital Consumer Assessment of Healthcare Providers and Systems) is a national survey that asks patients about their experiences during a recent hospital stay.
Survey of Patients’ Hospital Experiences
Resource: Hospital Compare, Medicare, 2011 May
http://usa-hospitals.com      Ranking  Criteria and Order
1. Number of completed Surveys  -3 levels ( Below 100 , between 100 and 299 & above 300)
2. Patients who reported YES they would definitely recommend the hospital.
3. Patients who gave their hospital a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest).
4. Percent of patients at each hospital who reported that YES they were given information about what to do during recovery.
5. Percent of patients who reported that the area around their room was “Always” quiet at night.
6. Percent of patients who reported that their room and bathroom were “Always” clean.
7. Percent of patients who reported that staff “Always” explained about medicines before giving it to them.
8. Percent of patients who reported that their pain was “Always” well controlled.
9. Percent of patients who reported that they “Always” received help as soon as they wanted.
10. Percent of patients who reported that their doctors “Always” communicated well.
11. Percent of patients who reported that their nurses “Always” communicated well.
Patient Survey Responses
Sl Hospital Name , Hospital Address,  Phone Number & Provider ID 11 10 9 8 7 6 5 4 3 2 1 Survey Response Rate
1 THE CENTER FOR SPINAL SURGERY,
2011 MURPHY AVENUE, NASHVILLE, TN, 37203, USA,
Phone  – 6155158200,
Medicare ID –  440218
92 93 85 84 74 83 91 90 93 95 >300 61
2 JOHNSON CITY SPECIALTY HOSPITAL,
203 E WATAUGA AVE, JOHNSON CITY, TN, 37601, USA,
Phone  – 4234341400,
Medicare ID –  440105
89 92 81 85 74 85 75 90 90 94 >300 44
3 ST THOMAS HOSPITAL,
4220 HARDING RD, PO BOX 380, NASHVILLE, TN, 37205, USA,
Phone  – 6152222111,
Medicare ID –  440082
79 83 61 73 61 65 51 84 81 87 >300 42
4 PARKWEST MEDICAL CENTER,
9352 PARK WEST BLVD, KNOXVILLE, TN, 37923, USA,
Phone  – 8653731000,
Medicare ID –  440173
79 85 66 74 66 72 69 86 82 86 >300 48
5 MEMORIAL HEALTHCARE SYSTEM, INC,
2525 DESALES AVE, CHATTANOOGA, TN, 37404, USA,
Phone  – 4234952525,
Medicare ID –  440091
82 84 69 74 63 71 68 85 78 84 >300 41
6 UNIVERSITY OF TN MEMORIAL HOSPITAL,
1924 ALCOA HIGHWAY, KNOXVILLE, TN, 37920, USA,
Phone  – 8655449000,
Medicare ID –  440015
81 83 63 72 61 75 63 82 76 82 >300 32
7 CENTENNIAL MEDICAL CENTER,
2300 PATTERSON STREET, NASHVILLE, TN, 37203, USA,
Phone  – 6153421000,
Medicare ID –  440161
81 85 71 75 67 74 67 87 79 81 >300 37
8 VANDERBILT UNIVERSITY HOSPITAL,
1161 21ST AVENUE SOUTH, NASHVILLE, TN, 37232, USA,
Phone  – 6153223454,
Medicare ID –  440039
78 83 62 70 60 64 55 85 74 81 >300 37
9 UNICOI COUNTY MEMORIAL HOSPITAL,
GREENWAY CIRCLE, ERWIN, TN, 37650, USA,
Phone  – 4237433141,
Medicare ID –  440001
75 87 65 65 65 76 57 77 72 81 >300 34
10 WILLIAMSON MEDICAL CENTER,
4321 CAROTHERS PARKWAY, FRANKLIN, TN, 37067, USA,
Phone  – 6154355000,
Medicare ID –  440029
78 84 65 69 63 70 66 84 74 78 >300 39
11 SAINT FRANCIS BARTLETT MEDICAL CENTER,
2986 KATE BOND RD, BARTLETT, TN, 38133, USA,
Phone  – 9018207050,
Medicare ID –  440228
78 83 66 73 62 68 72 83 72 77 >300 41
12 STONECREST MEDICAL CENTER,
200 STONECREST BOULEVARD, SMYRNA, TN, 37167, USA,
Phone  – 6157682000,
Medicare ID –  440227
77 82 64 73 61 74 70 87 71 77 >300 32
13 BAPTIST HOSPITAL,
2000 CHURCH ST, NASHVILLE, TN, 37236, USA,
Phone  – 6152845555,
Medicare ID –  440133
78 84 66 72 63 64 62 84 71 77 >300 38
14 UNITED REGIONAL MEDICAL CENTER,
1001 MCARTHUR ST, MANCHESTER, TN, 37355, USA,
Phone  – 9317283586,
Medicare ID –  440007
84 91 75 79 63 80 76 85 62 77 >300 33
15 FORT SANDERS REGIONAL MEDICAL CENTER,
1901 W CLINCH AVE, KNOXVILLE, TN, 37916, USA,
Phone  – 8655411101,
Medicare ID –  440125
80 83 64 69 59 69 65 83 75 76 >300 43
16 MAURY REGIONAL HOSPITAL,
1224 TROTWOOD AVE, COLUMBIA, TN, 38401, USA,
Phone  – 9313811111,
Medicare ID –  440073
83 84 74 76 69 77 63 83 75 76 >300 44
17 FORT LOUDOUN MEDICAL CENTER,
550 FORT LOUDOUN MEDICAL CENTER DR, LENOIR CITY, TN, 37772, USA,
Phone  – 8652716000,
Medicare ID –  440110
80 84 69 74 66 74 71 85 73 76 >300 42
18 WOODS MEMORIAL HOSPITAL,
886 HIGHWAY 411 NORTH, ETOWAH, TN, 37331, USA,
Phone  – 4232633600,
Medicare ID –  440054
80 87 72 74 57 71 70 83 73 76 >300 34
19 PARKRIDGE MEDICAL CENTER,
2333 MCCALLIE AVE, CHATTANOOGA, TN, 37404, USA,
Phone  – 4238944220,
Medicare ID –  440156
78 83 65 73 61 73 65 83 73 76 >300 35
20 MERCY MEDICAL CENTER,
900 EAST OAK HILL AVENUE, KNOXVILLE, TN, 37917, USA,
Phone  – 8655458000,
Medicare ID –  440120
77 82 65 71 59 71 65 83 72 76 >300 37
21 BAPTIST MEMORIAL HOSPITAL,
6019 WALNUT GROVE ROAD, MEMPHIS, TN, 38120, USA,
Phone  – 9012265000,
Medicare ID –  440048
76 81 62 70 61 72 63 79 72 76 >300 31
22 COOKEVILLE REGIONAL MEDICAL CENTER,
1 MEDICAL CENTER BOULEVARD, COOKEVILLE, TN, 38501, USA,
Phone  – 9316462000,
Medicare ID –  440059
77 80 67 69 57 75 59 81 70 76 >300 36
23 METHODIST MEDICAL CENTER OF OAK RIDGE,
990 OAK RIDGE TURNPIKE BOX 529, OAK RIDGE, TN, 37830, USA,
Phone  – 8658351000,
Medicare ID –  440034
76 82 61 66 63 74 65 83 66 76 >300 44
24 SYCAMORE SHOALS HOSPITAL,
1501 WEST ELK AVENUE, ELIZABETHTON, TN, 37643, USA,
Phone  – 4235421300,
Medicare ID –  440018
82 84 72 77 68 76 70 81 74 75 >300 27
25 WELLMONT HAWKINS COUNTY MEMORIAL HOSPITAL,
851 LOCUST STREET, ROGERSVILLE, TN, 37857, USA,
Phone  – 4239217000,
Medicare ID –  440032
83 88 73 76 69 82 75 83 73 75 >300 24
26 SUMMIT MEDICAL CENTER,
5655 FRIST BLVD, HERMITAGE, TN, 37076, USA,
Phone  – 6153163000,
Medicare ID –  440150
76 82 66 70 59 71 63 88 72 75 >300 34
27 INDIAN PATH MEDICAL CENTER,
2000 BROOKSIDE DR, KINGSPORT, TN, 37660, USA,
Phone  – 4234311941,
Medicare ID –  440176
78 81 65 71 59 70 57 83 71 74 >300 32
28 REGIONAL HOSPITAL OF JACKSON,
367 HOSPITAL BLVD, JACKSON, TN, 38305, USA,
Phone  – 7316612000,
Medicare ID –  440189
78 81 65 71 58 66 67 78 71 74 >300 30
29 ERLANGER MEDICAL CENTER,
975 E 3RD ST, CHATTANOOGA, TN, 37403, USA,
Phone  – 4237787000,
Medicare ID –  440104
76 81 61 69 61 62 62 80 66 74 >300 34
30 STONES RIVER HOSPITAL AND DEKALB COMMUNITY HOSP,
520 W MAIN ST, SMITHVILLE, TN, 37166, USA,
Phone  – 6152155000,
Medicare ID –  440148
83 90 68 77 58 75 67 84 71 73 >300 35
31 WELLMONT HOLSTON VALLEY MEDICAL CENTER,
130 WEST RAVINE ROAD, KINGSPORT, TN, 37662, USA,
Phone  – 4232244000,
Medicare ID –  440017
76 83 62 69 59 69 55 79 64 73 >300 30
32 LECONTE MEDICAL CENTER,
742 MIDDLECREEK ROAD, SEVIERVILLE, TN, 37862, USA,
Phone  – 8654296618,
Medicare ID –  440081
79 86 66 72 66 76 65 89 74 72 >300 39
33 METHODIST HEALTHCARE MEMPHIS HOSPITALS,
1265 UNION AVE SUITE 700, MEMPHIS, TN, 38104, USA,
Phone  – 9015168274,
Medicare ID –  440049
74 77 57 68 59 64 63 79 68 72 >300 27
34 HARDIN MEDICAL CENTER,
935 WAYNE ROAD, SAVANNAH, TN, 38372, USA,
Phone  – 7319268121,
Medicare ID –  440109
85 90 79 82 71 75 74 86 71 71 >300 32
35 HENRY COUNTY MEDICAL CENTER,
301 TYSON AV, PARIS, TN, 38242, USA,
Phone  – 7316421220,
Medicare ID –  440132
76 84 61 70 65 68 68 82 69 71 >300 35
36 ST MARY’S JEFFERSON MEMORIAL HOSPITAL,
110 HOSPITAL DRIVE, JEFFERSON CITY, TN, 37760, USA,
Phone  – 8654712500,
Medicare ID –  440056
75 84 58 63 60 73 56 81 67 71 >300 31
37 MORRISTOWN HAMBLEN HOSPITAL ASSOCIATION,
908 W 4TH NORTH ST, MORRISTOWN, TN, 37814, USA,
Phone  – 4235864231,
Medicare ID –  440030
79 81 66 67 61 77 54 88 65 71 >300 29
38 JOHNSON CITY MEDICAL CENTER,
400 N STATE OF FRANKLIN RD, JOHNSON CITY, TN, 37604, USA,
Phone  – 4234316111,
Medicare ID –  440063
77 76 64 66 62 64 54 81 68 70 >300 28
39 LAUGHLIN MEMORIAL HOSPITAL, INC,
1420 TUSCULUM BLVD, GREENEVILLE, TN, 37745, USA,
Phone  – 4237875000,
Medicare ID –  440025
74 84 64 66 58 69 56 74 67 70 >300 34
40 SKYLINE MEDICAL CENTER,
3441 DICKERSON PIKE, NASHVILLE, TN, 37207, USA,
Phone  – 6157692000,
Medicare ID –  440006
75 80 62 69 59 66 65 84 66 70 >300 32
41 JACKSON-MADISON COUNTY GENERAL HOSPITAL,
620 SKYLINE DRIVE, JACKSON, TN, 38301, USA,
Phone  – 7315415000,
Medicare ID –  440002
75 79 61 66 56 65 67 81 66 70 >300 27
42 ST FRANCIS HOSPITAL,
5959 PARK AVE, MEMPHIS, TN, 38119, USA,
Phone  – 9017651000,
Medicare ID –  440183
75 83 57 69 63 63 67 80 65 69 >300 37
43 BAPTIST MEMORIAL HOSPITAL UNION CITY,
1201 BISHOP ST, PO BOX 310, UNION CITY, TN, 38261, USA,
Phone  – 7318852410,
Medicare ID –  440130
80 83 71 71 64 78 68 83 71 68 >300 32
44 NORTHCREST MEDICAL CENTER,
100 NORTHCREST DRIVE, SPRINGFIELD, TN, 37172, USA,
Phone  – 6153842411,
Medicare ID –  440065
78 82 67 71 64 72 59 86 70 68 >300 28
45 ATHENS REGIONAL MEDICAL CENTER,
1114 W MADISON AVE, ATHENS, TN, 37371, USA,
Phone  – 4237451411,
Medicare ID –  440068
77 88 65 75 65 67 67 83 68 68 >300 30
46 RHEA MEDICAL CENTER,
9400 RHEA COUNTY HIGHWAY, DAYTON, TN, 37321, USA,
Phone  – 4237751121,
Medicare ID –  441310
78 88 63 66 58 65 61 77 67 68 >300 30
47 WELLMONT BRISTOL REGIONAL MEDICAL CENTER,
ONE MEDICAL PARK BLVD, BRISTOL, TN, 37620, USA,
Phone  – 4238441121,
Medicare ID –  440012
77 78 57 64 56 64 58 79 67 67 >300 29
48 HENDERSONVILLE MEDICAL CENTER,
355 NEW SHACKLE ISLAND RD, HENDERSONVILLE, TN, 37075, USA,
Phone  – 6153381000,
Medicare ID –  440194
75 82 61 69 58 66 61 84 65 67 >300 31
49 SUMNER REGIONAL MEDICAL CENTER,
555 HARTSVILLE PIKE, GALLATIN, TN, 37066, USA,
Phone  – 6154524210,
Medicare ID –  440003
75 81 62 69 57 76 60 76 64 67 >300 29
50 HORIZON MEDICAL CENTER,
111 HIGHWAY 70 EAST, DICKSON, TN, 37055, USA,
Phone  – 6154460446,
Medicare ID –  440046
79 83 68 72 60 71 60 87 67 66 >300 32
51 LAKEWAY REGIONAL HOSPITAL,
726 MCFARLAND ST, MORRISTOWN, TN, 37814, USA,
Phone  – 4235226000,
Medicare ID –  440067
74 78 59 65 59 65 65 81 65 66 >300 25
52 CUMBERLAND MEDICAL CENTER,
421 S MAIN ST, CROSSVILLE, TN, 38555, USA,
Phone  – 9314849511,
Medicare ID –  440009
77 81 64 69 58 75 57 76 63 66 >300 36
53 SOUTHERN HILLS MEDICAL CTR,
391 WALLACE RD, NASHVILLE, TN, 37211, USA,
Phone  – 6157814000,
Medicare ID –  440197
75 82 60 69 59 70 65 85 67 65 >300 31
54 MCKENZIE REGIONAL HOSPITAL,
161 HOSPITAL DRIVE, MC KENZIE, TN, 38201, USA,
Phone  – 7313525344,
Medicare ID –  440182
73 81 61 66 62 68 70 80 65 65 >300 26
55 BAPTIST HOSPITAL OF COCKE COUNTY,
435 2ND ST, NEWPORT, TN, 37821, USA,
Phone  – 4236252200,
Medicare ID –  440153
81 82 69 72 61 72 59 79 64 65 >300 25
56 VOLUNTEER COMMUNITY HOSPITAL,
161 MOUNT PELIA RD, MARTIN, TN, 38237, USA,
Phone  – 7315874261,
Medicare ID –  440061
77 82 63 72 56 71 62 79 66 64 >300 24
57 METRO NASHVILLE GENERAL HOSPITAL,
1818 ALBION STREET, NASHVILLE, TN, 37208, USA,
Phone  – 6153414490,
Medicare ID –  440111
73 82 57 66 62 68 62 81 65 64 >300 25
58 LIVINGSTON REGIONAL HOSPITAL,
315 OAK ST BOX 550, LIVINGSTON, TN, 38570, USA,
Phone  – 9318235611,
Medicare ID –  440187
75 86 64 69 56 68 59 75 62 64 >300 29
59 WHITE COUNTY COMMUNITY HOSPITAL,
401 SEWELL DR, SPARTA, TN, 38583, USA,
Phone  – 9317389211,
Medicare ID –  440192
76 85 68 72 65 77 72 84 68 63 >300 32
60 HERITAGE MEDICAL CENTER,
2835 HWY 231 N, SHELBYVILLE, TN, 37160, USA,
Phone  – 9316855433,
Medicare ID –  440137
74 84 60 68 60 73 61 81 66 63 >300 27
61 SOUTHERN TENNESSEE MEDICAL CENTER,
185 HOSPITAL ROAD, WINCHESTER, TN, 37398, USA,
Phone  – 9319678295,
Medicare ID –  440058
75 82 59 71 60 66 64 80 61 63 >300 27
62 REGIONAL MEDICAL CENTER AT MEMPHIS,
877 JEFFERSON AVENUE, MEMPHIS, TN, 38103, USA,
Phone  – 9015457928,
Medicare ID –  440152
69 79 51 60 57 59 58 81 55 63 >300 21
63 ROANE MEDICAL CENTER,
412 DEVONIA ST, HARRIMAN, TN, 37748, USA,
Phone  – 8658821323,
Medicare ID –  440031
78 81 75 66 62 75 71 82 68 62 >300 34
64 BLOUNT MEMORIAL HOSPITAL,
907 E LAMAR ALEXANDER PARKWAY, MARYVILLE, TN, 37804, USA,
Phone  – 8659837211,
Medicare ID –  440011
73 78 59 67 54 67 48 84 60 62 >300 32
65 MIDDLE TENNESSEE MEDICAL CENTER INC,
1700 MEDICAL CENTER PARKWAY, MURFREESBORO, TN, 37129, USA,
Phone  – 6153964100,
Medicare ID –  440053
74 84 57 69 60 58 57 84 57 62 >300 29
66 CROCKETT HOSPITAL,
HWY 43 S BOX 847, LAWRENCEBURG, TN, 38464, USA,
Phone  – 9317626571,
Medicare ID –  440175
75 82 61 68 56 67 64 74 63 60 >300 26
67 GATEWAY MEDICAL CENTER,
651 DUNLOP LANE, CLARKSVILLE, TN, 37040, USA,
Phone  – 9315021000,
Medicare ID –  440035
73 79 61 70 56 65 58 77 60 60 >300 28
68 HARTON REGIONAL MEDICAL CENTER,
1801 N JACKSON ST BOX 460, TULLAHOMA, TN, 37388, USA,
Phone  – 9313933000,
Medicare ID –  440144
71 78 56 61 55 68 57 80 58 60 >300 31
69 UNIVERSITY MEDICAL CENTER,
1411 BADDOUR PARKWAY, LEBANON, TN, 37087, USA,
Phone  – 6154448262,
Medicare ID –  440193
72 80 55 65 54 70 61 80 59 58 >300 29
70 ST MARY’S MEDICAL CENTER OF CAMPBELL COUNTY,
923 EAST CENTRAL AVENUE, LA FOLLETTE, TN, 37766, USA,
Phone  – 4239071200,
Medicare ID –  440033
77 83 68 71 62 69 57 79 58 58 >300 22
71 DELTA MEDICAL CENTER,
3000 GETWELL RD, MEMPHIS, TN, 38118, USA,
Phone  – 9013698100,
Medicare ID –  440159
71 73 51 63 55 74 76 72 60 57 >300 16
72 RIVER PARK HOSPITAL,
1559 SPARTA STREET, MC MINNVILLE, TN, 37110, USA,
Phone  – 9318154101,
Medicare ID –  440151
72 77 60 65 57 64 63 81 59 57 >300 32
73 SKYRIDGE MEDICAL CENTER,
2305 CHAMBLISS AVE NW, CLEVELAND, TN, 37311, USA,
Phone  – 4233394132,
Medicare ID –  440185
73 78 58 68 53 63 60 78 58 56 >300 26
74 DYERSBURG REGIONAL MEDICAL CENTER,
400 TICKLE ST, DYERSBURG, TN, 38024, USA,
Phone  – 7312852410,
Medicare ID –  440072
75 79 65 71 62 64 65 78 57 54 >300 25
75 JAMESTOWN REGIONAL MEDICAL CENTER,
436 CENTRAL AVENUE WEST, JAMESTOWN, TN, 38556, USA,
Phone  – 9318793352,
Medicare ID –  440083
78 83 66 65 63 71 63 75 55 52 >300 25
76 LINCOLN MEDICAL CENTER,
106 MEDICAL CENTER BLVD, FAYETTEVILLE, TN, 37334, USA,
Phone  – 9314381100,
Medicare ID –  440102
76 78 61 64 61 68 63 74 53 50 >300 25

Best US Hospitals and available services