Top rated, Best Hospitals in Washington ( Patients’ Hospital Experiences- 2010- 2011)

Survey of Patients’ Hospital Experiences:  HCAHPS (Hospital Consumer Assessment of Healthcare Providers and Systems) is a national survey that asks patients about their experiences during a recent hospital stay.
Survey of Patients’ Hospital Experiences
Resource: Hospital Compare, Medicare, 2011 May
http://usa-hospitals.com      Ranking  Criteria and Order
1. Number of completed Surveys  -3 levels ( Below 100 , between 100 and 299 & above 300)
2. Patients who reported YES they would definitely recommend the hospital.
3. Patients who gave their hospital a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest).
4. Percent of patients at each hospital who reported that YES they were given information about what to do during recovery.
5. Percent of patients who reported that the area around their room was “Always” quiet at night.
6. Percent of patients who reported that their room and bathroom were “Always” clean.
7. Percent of patients who reported that staff “Always” explained about medicines before giving it to them.
8. Percent of patients who reported that their pain was “Always” well controlled.
9. Percent of patients who reported that they “Always” received help as soon as they wanted.
10. Percent of patients who reported that their doctors “Always” communicated well.
11. Percent of patients who reported that their nurses “Always” communicated well.
Patient Survey Responses
Sl Hospital Name , Hospital Address,  Phone Number & Provider ID 11 10 9 8 7 6 5 4 3 2 1 Survey Response Rate
1 PULLMAN MEMORIAL HOSPITAL,
1125 NE WASHINGTON AVENUE, PULLMAN, WA, 99163, USA,
Phone  – 5093322541,
Medicare ID –  501331
83 89 79 76 74 82 66 88 85 89 >300 45
2 WENATCHEE VALLEY HOSPITAL,
820 NORTH CHELAN STREET, WENATCHEE, WA, 98801, USA,
Phone  – 5096638711,
Medicare ID –  500148
83 85 74 75 67 78 60 86 80 87 >300 53
3 LEGACY SALMON CREEK MEDICAL CENTER,
2211 NE 139TH STREET, VANCOUVER, WA, 98686, USA,
Phone  – 3604871000,
Medicare ID –  500150
77 80 70 71 67 75 64 82 80 84 >300 34
4 ST ANTHONY HOSPITAL,
11567 CANTERWOOD BOULEVARD NW, GIG HARBOR, WA, 98332, USA,
Phone  – 2535302050,
Medicare ID –  500151
77 81 68 73 64 74 62 87 79 84 >300 37
5 SWEDISH MEDICAL CENTER/CHERRY HILL,
500 17TH AVENUE, SEATTLE, WA, 98122, USA,
Phone  – 2063202000,
Medicare ID –  500025
77 82 57 64 61 68 44 84 74 84 >300 38
6 ISLAND HOSPITAL,
1211  24TH STREET, ANACORTES, WA, 98221, USA,
Phone  – 3602991300,
Medicare ID –  500007
79 81 64 76 60 78 61 87 78 82 >300 32
7 EVERGREEN HOSPITAL MEDICAL CENTER,
12040 NE 128TH STREET, KIRKLAND, WA, 98034, USA,
Phone  – 4258991000,
Medicare ID –  500124
73 80 63 69 62 71 66 87 76 81 >300 31
8 MASON GENERAL HOSPITAL,
901 MT VIEW DRIVE, SHELTON, WA, 98584, USA,
Phone  – 3604261611,
Medicare ID –  501336
83 82 79 78 71 80 71 82 74 81 >300 30
9 PROVIDENCE ST PETER HOSPITAL,
413 LILLY ROAD NE, OLYMPIA, WA, 98506, USA,
Phone  – 3604919480,
Medicare ID –  500024
75 78 62 71 56 69 52 84 72 81 >300 40
10 UNIVERSITY OF WASHINGTON MEDICAL CTR,
1959 NE PACIFIC ST, SEATTLE, WA, 98195, USA,
Phone  – 2065983300,
Medicare ID –  500008
73 77 58 68 62 67 49 86 73 79 >300 33
11 PROVIDENCE ST MARY MEDICAL CENTER,
401 W POPLAR ST, WALLA WALLA, WA, 99362, USA,
Phone  – 5095225900,
Medicare ID –  500002
76 82 64 73 66 76 53 84 70 79 >300 38
12 SWEDISH MEDICAL CENTER,
747 BROADWAY, SEATTLE, WA, 98122, USA,
Phone  – 2063866000,
Medicare ID –  500027
70 78 53 68 57 66 48 80 68 79 >300 33
13 PROVIDENCE MOUNT CARMEL HOSPITAL,
982 EAST COLUMBIA, COLVILLE, WA, 99114, USA,
Phone  – 5096842561,
Medicare ID –  501326
80 84 73 73 63 86 62 78 79 78 >300 33
14 KADLEC REGIONAL MEDICAL CENTER,
888 SWIFT BLVD, RICHLAND, WA, 99352, USA,
Phone  – 5099464611,
Medicare ID –  500058
74 77 58 68 57 72 50 84 73 78 >300 42
15 WALLA WALLA GENERAL HOSPITAL,
1025 S SECOND AVE, WALLA WALLA, WA, 99362, USA,
Phone  – 5095250480,
Medicare ID –  500049
80 79 72 73 65 77 56 88 74 77 >300 33
16 VIRGINIA MASON MEDICAL CENTER,
1100 NINTH AVENUE (PO BOX 900), SEATTLE, WA, 98111, USA,
Phone  – 2062236600,
Medicare ID –  500005
77 79 66 71 64 67 35 86 70 77 >300 45
17 S W WASHINGTON MEDICAL CENTER,
400 NE MOTHER JOSEPH PLACE, VANCOUVER, WA, 98668, USA,
Phone  – 3602562000,
Medicare ID –  500050
77 76 61 67 59 64 54 89 69 76 >300 38
18 CASCADE VALLEY HOSPITAL,
330 S STILLAGUAMISH AVE, ARLINGTON, WA, 98223, USA,
Phone  – 3604352133,
Medicare ID –  500060
77 85 74 75 66 72 60 76 69 76 >300 31
19 OVERLAKE HOSPITAL MEDICAL CENTER,
1035-116TH AVE NE, BELLEVUE, WA, 98004, USA,
Phone  – 4256885000,
Medicare ID –  500051
69 78 54 68 59 70 52 86 68 76 >300 23
20 PROVIDENCE REGIONAL MEDICAL CENTER EVERETT,
1321 COLBY AVENUE, EVERETT, WA, 98201, USA,
Phone  – 4252612000,
Medicare ID –  500014
73 80 62 72 60 66 48 86 67 76 >300 34
21 GROUP HEALTH CENTRAL HOSPITAL,
201 – 16TH AVENUE EAST, SEATTLE, WA, 98112, USA,
Phone  – 2063263000,
Medicare ID –  500052
73 75 57 63 58 66 65 81 68 75 >300 34
22 NORTHWEST HOSPITAL,
1550 NORTH 115TH STREET, SEATTLE, WA, 98133, USA,
Phone  – 2063640500,
Medicare ID –  500001
69 79 58 65 56 69 47 81 67 75 >300 36
23 UNITED GENERAL HOSPITAL,
2000 HOSPITAL DRIVE, SEDRO WOOLLEY, WA, 98284, USA,
Phone  – 3608566021,
Medicare ID –  501329
77 85 67 71 59 77 64 76 69 74 >300 32
24 ST JOSEPH MEDICAL CENTER,
1717 SOUTH J STREET, TACOMA, WA, 98405, USA,
Phone  – 2536274101,
Medicare ID –  500108
72 75 63 66 59 63 44 87 67 74 >300 32
25 DEACONESS MEDICAL CENTER,
W 800 FIFTH AVENUE, SPOKANE, WA, 99210, USA,
Phone  – 5094735800,
Medicare ID –  500044
73 78 59 69 60 66 54 87 70 73 >300 32
26 YAKIMA VALLEY MEMORIAL HOSPITAL,
2811 TIETON DRIVE, YAKIMA, WA, 98902, USA,
Phone  – 5095758000,
Medicare ID –  500036
69 77 57 65 59 68 47 82 63 73 >300 28
27 JEFFERSON HEALTHCARE HOSPITAL,
834 SHERIDAN STREET, PORT TOWNSEND, WA, 98368, USA,
Phone  – 3603852200,
Medicare ID –  501323
81 80 71 72 59 79 55 89 70 72 >300 32
28 ST FRANCIS COMMUNITY HOSPITAL,
34515 9TH AVENUE SOUTH, FEDERAL WAY, WA, 98003, USA,
Phone  – 2539448100,
Medicare ID –  500141
73 76 61 70 58 65 54 83 69 72 >300 30
29 VALLEY MEDICAL CENTER,
400 S 43RD ST, RENTON, WA, 98055, USA,
Phone  – 4252283450,
Medicare ID –  500088
70 78 58 64 58 69 54 88 66 72 >300 31
30 SKAGIT VALLEY HOSPITAL,
1415 KINCAID STREET, MOUNT VERNON, WA, 98274, USA,
Phone  – 3604244111,
Medicare ID –  500003
71 79 58 67 59 70 48 84 65 72 >300 34
31 PROVIDENCE SACRED HEART MEDICAL CENTER,
101 WEST 8TH AVENUE, SPOKANE, WA, 99204, USA,
Phone  – 5094743040,
Medicare ID –  500054
72 78 58 65 61 65 42 83 65 72 >300 40
32 PEACEHEALTH ST JOSEPH MEDICAL CENTER,
2901 SQUALICUM PARKWAY, BELLINGHAM, WA, 98225, USA,
Phone  – 3607345400,
Medicare ID –  500030
69 75 57 62 54 68 47 81 63 72 >300 43
33 KITTITAS VALLEY COMMUNITY HOSPITAL,
603 SOUTH CHESTNUT, ELLENSBURG, WA, 98926, USA,
Phone  – 5099629841,
Medicare ID –  501333
78 77 75 74 65 75 63 90 71 71 >300 33
34 PROVIDENCE HOLY FAMILY HOSPITAL,
5633 NORTH LIDGERWOOD, SPOKANE, WA, 99208, USA,
Phone  – 5094822450,
Medicare ID –  500077
71 73 53 67 51 74 45 84 65 71 >300 36
35 HARBORVIEW MEDICAL CENTER,
325 9TH AVENUE, SEATTLE, WA, 98104, USA,
Phone  – 2067313000,
Medicare ID –  500064
67 69 53 60 58 64 42 85 63 71 >300 25
36 CENTRAL WASHINGTON HOSPITAL,
1201 SOUTH MILLER STREET, WENATCHEE, WA, 98807, USA,
Phone  – 5096621511,
Medicare ID –  500016
74 81 61 68 60 68 39 84 63 71 >300 39
37 HARRISON MEDICAL CENTER,
2520 CHERRY AVENUE, BREMERTON, WA, 98310, USA,
Phone  – 3603773911,
Medicare ID –  500039
70 76 57 65 55 61 39 83 60 71 >300 37
38 WHIDBEY GENERAL HOSPITAL,
101 NORTH MAIN STREET, COUPEVILLE, WA, 98239, USA,
Phone  – 3606785151,
Medicare ID –  501339
79 82 75 71 70 78 54 86 68 70 >300 41
39 OLYMPIC MEDICAL CENTER,
939 CAROLINE ST, PORT ANGELES, WA, 98362, USA,
Phone  – 3604177000,
Medicare ID –  500072
76 82 71 68 62 72 43 85 65 69 >300 38
40 HIGHLINE MEDICAL CENTER,
16251 SYLVESTER ROAD SW, BURIEN, WA, 98166, USA,
Phone  – 2062449970,
Medicare ID –  500011
71 76 59 69 58 70 48 82 65 69 >300 31
41 VALLEY HOSPITAL & MEDICAL CENTER,
12606 EAST MISSION AVENUE, SPOKANE, WA, 99216, USA,
Phone  – 5099246650,
Medicare ID –  500119
73 76 60 68 60 67 49 88 66 68 >300 29
42 TACOMA GENERAL ALLENMORE HOSPITAL,
315 S MLK JR WAY, TACOMA, WA, 98415, USA,
Phone  – 2534031000,
Medicare ID –  500129
70 72 57 64 51 70 51 84 60 68 >300 28
43 VALLEY GENERAL HOSPITAL,
14701 179TH SE, MONROE, WA, 98272, USA,
Phone  – 3607947497,
Medicare ID –  500084
75 79 63 72 63 69 50 89 64 66 >300 31
44 SAINT CLARE HOSPITAL,
11315 BRIDGEPORT WAY S W, LAKEWOOD, WA, 98499, USA,
Phone  – 2535881711,
Medicare ID –  500021
72 75 57 63 57 66 48 86 66 65 >300 30
45 PROVIDENCE CENTRALIA HOSPITAL,
914 S SCHEUBER ROAD, CENTRALIA, WA, 98531, USA,
Phone  – 3607362803,
Medicare ID –  500019
76 78 67 71 63 73 52 83 64 65 >300 31
46 YAKIMA REGIONAL MEDICAL AND CARDIAC CENTER,
110 SOUTH NINTH AVE, YAKIMA, WA, 98902, USA,
Phone  – 5095755102,
Medicare ID –  500012
69 74 54 61 54 62 51 83 57 63 >300 34
47 KENNEWICK GENERAL HOSPITAL,
900 SOUTH AUBURN STREET, KENNEWICK, WA, 99336, USA,
Phone  – 5095866111,
Medicare ID –  500053
71 75 57 67 54 68 45 79 56 63 >300 28
48 SAMARITAN HOSPITAL,
801 EAST WHEELER ROAD, MOSES LAKE, WA, 98837, USA,
Phone  – 5097655606,
Medicare ID –  500033
70 79 64 65 59 77 55 83 59 62 >300 29
49 CAPITAL MEDICAL CENTER,
3900 CAPITAL MALL DR SW, OLYMPIA, WA, 98502, USA,
Phone  – 3607545858,
Medicare ID –  500139
68 80 55 64 56 60 50 84 59 61 >300 34
50 GRAYS HARBOR COMMUNITY HOSPITAL,
915 ANDERSON DRIVE, ABERDEEN, WA, 98520, USA,
Phone  – 3605328330,
Medicare ID –  500031
75 80 61 66 61 69 43 84 61 59 >300 35
51 SWEDISH EDMONDS HOSPITAL,
21601 76TH AVENUE WEST, EDMONDS, WA, 98026, USA,
Phone  – 4256404000,
Medicare ID –  500026
68 77 58 66 55 65 46 80 53 59 >300 22
52 GOOD SAMARITAN HOSPITAL & REHAB CENTER,
407 14TH AVE SE, PUYALLUP, WA, 98371, USA,
Phone  – 2538486661,
Medicare ID –  500079
67 72 57 63 52 62 45 81 53 58 >300 31
53 PEACHEALTH ST JOHN MEDICAL CENTER,
1615 DELAWARE STREET, LONGVIEW, WA, 98632, USA,
Phone  – 3604142000,
Medicare ID –  500041
63 72 45 61 56 63 42 84 49 49 >300 34
54 AUBURN REGIONAL MEDICAL CENTER,
202 N DIVISION STREET PLAZA ONE, AUBURN, WA, 98001, USA,
Phone  – 2538337711,
Medicare ID –  500015
59 69 42 62 50 56 44 76 47 48 >300 26
55 SUNNYSIDE COMMUNITY HOSPITAL,
1016 TACOMA AVENUE, SUNNYSIDE, WA, 98944, USA,
Phone  – 5098371500,
Medicare ID –  501330
75 81 63 65 61 80 56 80 70 73 <299 20
56 PROVIDENCE ST JOSEPH HOSPITAL,
500 EAST WEBSTER, CHEWELAH, WA, 99109, USA,
Phone  – 5099358211,
Medicare ID –  501309
76 79 63 66 62 68 43 87 62 70 <299 29
57 LINCOLN HOSPITAL,
10 NICHOLS STREET, DAVENPORT, WA, 99122, USA,
Phone  – 5097257101,
Medicare ID –  501305
77 83 75 77 66 75 49 78 67 68 <299 37
58 TOPPENISH COMMUNITY HOSPITAL,
502 W FOURTH AVE, TOPPENISH, WA, 98948, USA,
Phone  – 5098651520,
Medicare ID –  500037
73 79 64 68 62 69 54 84 69 62 <299 19
59 KLICKITAT VALLEY HOSPITAL,
310 SOUTH ROOSEVELT, GOLDENDALE, WA, 98620, USA,
Phone  – 5097734022,
Medicare ID –  501316
78 86 59 78 59 84 45 79 56 63 <100 30

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